Returns & Exchanges
At G2 Esports, we want you to wear your pride with confidence, which is why we offer a 30-day return policy on all unworn and unwashed apparel. If your gear doesn't fit or meet your expectations, our streamlined process ensures you can get back in the game quickly.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Gear
Place the items in their original packaging with all tags attached to ensure they remain in mint condition during transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at the designated carrier location.
Receive Your Refund
Once our warehouse team verifies the condition of your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing